Frequently Asked Questions
Shipping & Tracking
Do you offer free shipping?
Do you offer free shipping?
Yes! We offer Free Shipping on all orders above ₹500 anywhere in India. No hidden fees — just extra love from LittleChime.
How long does delivery take?
How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location. Remote areas may take slightly longer.
How long does delivery take?
How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location. Remote areas may take slightly longer.
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive an email or WhatsApp message with your tracking link. You can use it to see the latest delivery updates anytime.
Do you ship internationally?
Do you ship internationally?
Currently, we deliver only within India to ensure faster and safer shipping for your baby essentials.
Returns & Exchange
What is your return policy?
What is your return policy?
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery. We’ll arrange a replacement or refund as per our return policy.
How do I request a return or exchange?
How do I request a return or exchange?
Simply email us at support@littlechime.com
with your order number, product details, and reason for return. Our team will guide you through the process.
Are all products eligible for return?
Are all products eligible for return?
Most items are, except for used, washed, or hygiene-related products (like teethers or feeders) due to safety reasons. Please review our full return policy for details.
How long does it take to process a refund?
How long does it take to process a refund?
Once we receive your returned product, refunds are typically processed within 5–7 working days to your original payment method.
Orders & Purchases
How can I place an order?
How can I place an order?
You can easily shop on our website — just browse your favorite products, add them to your cart, and proceed to checkout using your preferred payment method.
What payment methods do you accept?
What payment methods do you accept?
We accept Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD) in selected areas. All transactions are 100% secure.
Can I cancel my order after placing it?
Can I cancel my order after placing it?
Orders can be canceled before they are shipped. Once shipped, cancellation is not possible — but you can request a return after delivery.
What should I do if I entered the wrong address?
What should I do if I entered the wrong address?
Please contact us immediately at support@littlechime.com
. If the order hasn’t been shipped yet, we’ll update your address before dispatch.